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Process Expert II - PS16638 (Any Anthem Location or Remote)

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Job Details
Job Order Number
Company Name
Anthem, Inc
Physical Address

Wichita, KS 67202
Job Description

Process Expert II – PS16638 (Any Anthem Location or Remote)

Location: United States

Requisition #: PS16638

Post Date: Apr 29, 2019

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America’s leading health benefits companies and a Fortune Top 50 Company.

The Process Expert II will support a single operations department by participating in project and process work.

Location: Any Anthem office or Remote

Primary duties may include, but are not limited to:

+ Researches operations workflow problems and system irregularities

+ Develops tests, presents process improvement solutions for new systems, new accounts and other operational improvements

+ Develops and leads project plans and communicates project status.


+ BA/BS degree preferred

+ 5-7 years experience in business analysis, process improvement, project coordination in a high-volume managed care operation (claims, customer service, enrollment and billing) with the ability to analyze workflows, processes, supporting systems and procedures and identifying improvements; or any combination of education and experience, which would provide an equivalent background.

+ Must have strong writing skills.

+ 3 or more years’ experience with Medicare Parts C & D programs

+ 3 or more years’ experience with Parts C & D Grievance and Appeals

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran.

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