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Wichita, KS 67217
Summary: The Dispatcher is responsible for ensuring that company owned/leased delivery vehicles are properly assigned, routed and tracked by completing the following duties:
Essential Duties and Responsibilities: include, but may not be limited to the following:
•Coordinates schedules of outbound, inbound and relocation
•Establishes service or delivery routes.
•Dispatch and communicates with drivers
•Coordinates communications for transportation department from internal and external customers including dealerships, customers, transport brokers, vendors, and manufacturers.
•Communication with logistics on accurate inventory information
•Prepares bills of lading and secures permits.
•Promote and hold others accountable for a safe working environment.
•Observe safety and security procedures.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•3+ years of transportation dispatch experience
•3+ years of experience with DOT, IFTA and IRP record-keeping/compliance including trip logs, fuel receipts, vehicle repair and maintenance requirements.
•Intermediate computer skills: MS Office with Access experience and accurate data input skills.
•Able to read maps, and knowledge of state regulations for over-sized loads
•Ability to multitask and prioritize workloads
•3-5 years in a Customer Service related position.
•High school diploma or general education degree (GED); or equivalent combination of education and experience.
Job Specific Competencies: To perform the job successfully, an individual should demonstrate the following competencies:
•Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
•Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
•Business Acumen – Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
•Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization’s goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
Supervisory Responsibilities: No Supervisory Responsibilities
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level in the work environment is usually quiet.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to sit; use hands and fingers to handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk.